MT 3.0 hours Doing The Right Thing - The Code - Course Syllabus


Course Syllabus:

3.0 Continuing Education Hours

Who may judge a complaint?

Ethics complaints must be filed with the appropriate REALTORĀ® association within 180 days from the time a complainant knew (or reasonably could have known) that potentially unethical conduct took place.

A complaint should include a concise, narrative description of the circumstances that lead to the belief that the Code of Ethics may have been violated. The complaint should be as specific as possible about the actions that the REALTORĀ® took or did not take which are believed to be unethical.

The REALTORĀ® Code of Ethics consists of 17 Articles, and the duties imposed by many of the Articles are explained and illustrated through accompanying Standards of Practice or case interpretations. The complaint must cite one or more of the Articles of the Code of Ethics which may have been violated by the actions or inactions that have been identified.

Hearing panels decide whether the Articles expressly cited in complaints were violated, not whether Standards of Practice or case interpretations were violated.

The complaint will be reviewed by the Association's Grievance Committee. Their job is to review complaints to determine if the allegations made, if taken as true, might support a violation of the Article(s) cited in the complaint.

Consistent with American jurisprudence, respondents are considered innocent unless proven to have violated the Code of Ethics.