15.0 hours Property Management – Course Syllabus


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Course Syllabus:

15.0 Consumer Protection Hours

This course is designed to help real estate professionals understand residential property management functions and responsibilities. It explores professional opportunities in property management, as well as information about career and business options. Additionally, this course defines conflict, explains the concept of conflict resolution, discusses conflict resolution techniques, and describes conflict resolution skills. It describes methods for managing conflicts with tenants, clients, and employees and explores the legal issues such as claims of housing discrimination, employment discrimination, and breach of fiduciary responsibility that can result from unresolved conflicts.

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