3.0 hours Managing Conflicts with Tenants, Clients and Employees – Course Syllabus

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Course Syllabus:

3.0 Elective Hours

The Fair Housing Act was created to protect citizens from unfair housing practices. Property managers who fail to comply with this act, either through ignorance of the law or unscrupulous and negligent behavior, place their clients in serious legal and financial jeopardy. This course covers details about the Fair Housing Act, examples of violations of the act, and ways to ensure compliance with the act.

The US Department of Housing and Urban Development (HUD) describes the Fair Housing Act as prohibiting discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and disability.

Federal laws like the Fair Housing Act and Americans with Disabilities Act protect tenants' housing rights. Non-compliance with these laws as well as unresolved tenant complaints can lead to conflicts that result in claims of discrimination with federal and state agencies. This course will discuss the legal ramifications of unresolved conflicts with tenants. Upon completion of this course, the real estate professional will have a better understanding of the Fair Housing Act, and how to stay in compliance.

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