3.0 hours Risk Awareness Course Syllabus
3.0 Law Hours
Most of the complaints filed with state real estate regulatory agencies originated from situations in which the client's expectations were not met and involve licensees failing to exercise good risk management. If the consumer does not understand what services are being provided, expectations have a good chance of being unrealistic, this leads to frustration.
If an agent is not following up with clients, chances are that a certain number of them will complain to the state regulatory agency. Clients expect follow up. They want to know what is going on with their property. If it isn't selling, they are unhappy and they want to know why. Follow up is a simple thing to do. Incidentally, not following up does not violate license law. These are the types of complaints that generally don't go anywhere, but the regulatory agency must spend time on them and contact a licensee's manager.
Many of the problems faced by real estate professionals could be eliminated if they had followed good risk management practices. Lawsuits often arise not because real estate professionals are bad, but because people were not paying attention. This course will assist the real estate professional to learn to manage risk.