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4.0 hours Doing The Right Thing - The Code

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Course Syllabus:



4 Ethics Hours

This course is designed to meet the requirements of Professional Standards Policy #47 (New Member Orientation Program) and Professional Standards Policy #48 (Quadrennial REALTORsĀ® Ethics Training) as found in the NAR Code of Ethics and Arbitration Manual. NAR case studies are included. This course also covers the fiduciary duties of a REALTORĀ®.

Instructor: Susan Davis
Coura Gaye-Sow
Author: Susan Davis, CDEI 30-101ME
Mandatory Seat Timer: Yes
Format: Online
Credit Hours: 4
Required Quiz Grade: 70
Exam Required: No

Content Review:
The Table of Contents page within each course will list the lesson titles and the expected time it should take the student to complete.

Kickout Minutes:
15 minutes. We need to receive a keystroke or mouse click from you every 15 minutes in order for your elapsed time to apply to your total time. If your elapsed time is greater than 15 minutes, then your time will not be counted towards your course time.

Availability of Course:
You will have 180 days to complete the course. The State course expiration date will override the account expiration date assigned at the time of purchase. Any expired, unfinished course will be replaced with a current state approved course, and will be available to you until your account expires. The courses can be accessed from any device connected to the internet at any time.

Iowa Professional Licensing Bureau course approval number: 30-101ME

Course Objective

Introduction to and History of the Code of Ethics

Business Ethics

Structure of the Code

Duties to clients and customers

Articles 3 through 9

Duties to the Public

Duties to REALTORS®

Mediation and Arbitration

Enforcement of the Code of Ethics

The Complaint Process


Accounting, Reasonable Care and Diligence

Honesty and Confidentiality

Obedience, Loyalty & Confidentiality