4.0 hours Managing Conflicts with Tenants, Clients and Employees - How it Works

Instructor: Ulrich Leinhase
Author: Susan Davis, CDEI
Course Approval Number: 0019701
Mandatory Seat Timer: No
Format: Online
Credit Hours: 4
Required Quiz Grade: 0%
Exam Required: Yes (open book)
Number of Exam Questions: 10
Type of Questions: Multiple Choice
Number of Different Exams: 5
Exam Pass Grade: 80%

Exam Retake:
If you fail the exam no credits will be issued. If you fail the exam 1 time, you are required to retake the course. There is no charge to retake the course.

Content Review:
The Table of Contents page within each course will list the lesson titles and the expected time it should take the student to complete.

Availability of Course:
You will have 180 days to complete the course.